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OMS Summit: Todd Wilms of SAP makes change by embracing customers--and executives

Discussion in 'Social Networking' started by Samuel, Feb 8, 2012.

  1. Samuel

    Samuel
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    Todd Wilms of SAP's social media team has the opportunity to make changes in how the 39,000 person organization makes. But he's learned to make those changes succeed by empathizing with customers, and working with senior executives at SAP internally.[​IMG]

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    #1 Samuel, Feb 8, 2012
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