Help with "Thank You" Page Creation

Hi!

I'm new to the Forum, and I currently have a website where I market a self-help e-book for men. I've been using Miva Merchant and a program called "Soft Goods" for order fulifllment, and under that system the e-book was delivered after purchase by Miva through the creation and transmission of a download link to the customer. Because of excessive monthly fees with Miva, at this time I'd like to switch over to the Clickbank affiliate network. But I have a problem: my site is an Earthlink E-commerce site that I created from a template-based system called Trellix. With Trellix the user doesn't need to know how to write HTML code to create a website, and I've been fine with that for the last five years. Now, however, Clickbank is asking me to create a "Thank You" page, where the customer can click on a section of text and download the e-book. I don't know how to do this. I have the thank you page, but I don't know how to write the code to create the button that will download the product after purchase. Can anyone help me?

Sincerely,
Jacob Williams
www.newhopeforpe.com

 

Hi Jacob,
I'm not real sure why an affiliate such as click bank would care about anything that happens on you site except for people to click on their ads. I would also think the Thank You page would pop up after the the download had begun and be the last thing the customer would see in the order process. To look into this someone would have to look into your coding. You might need to hire someone to look at your coding in your shopping cart,

A case of premature thank you?

 

Thanks for answering, and I'll try to clarify. Clickbank is mostly a payment processor, which specializes in the sale of electronic content. Under the sytem that I currently use, a transaction would flow like this:
1. A person visits my website
2. They decide to buy and click the "buy" button
3. They are directed to Miva merchant, which handles the credit card payment
4. Upon verification of payment, the "Soft Goods" software produces a download link, and emails it to the customer.
5. Customer clicks on the link and receives their e-book.

With this system, everything after step 2 takes place OFF of my website.

With Clickbank, the flow is a little different.
1. A person visits my website
2. They decide to buy and click the "buy" button.
3. They are directed to Clickbank, which handles the credit card payment.
4. Upon verification of payment, Clickbank then routes them back to my website, to the "Thank You" page. This page contains a short message thanking the person for their purchase, and also a clickable link which will deliver the e-book from my site to their computer. No e-mail involved.

As you can see, only one step in Clickbank's process takes place OFF of my site. The delivery of the product is now up to me, and I don't know how to do it. As for checking out my "code", I created my entire site without ever writing a single line of code, and I wouldn't know where to begin if I had to. I believe, although I'm not completely sure, that all I need at this point is a line of code that would create a clickable link to download the book from my site.

Hopefully I did a better job of explaining my question this time. And being premature doesn't usually get a "thank you"! )

Jacob

 

lol,
Glad you have a sense of humor

The only Clickbank I knew of was an affiliate program.

Makes more sense though. What it sounds like is if you have you book on a file on your server in a PDF format then on the thank you page add a line of code <center><a href="filename.pdf">Download</a></center>
and centered on the page will be a hyperlink that they can click on and download the e-book.

If you need any help contact me and I'll see if I can give you hand.

 

you may contact click bank top give you the code for thank you page .and you just need to add a page in your site with thank you note. Also remember to add a link on this page to the home page of your site as in case any user may like to purchase or visit your home page ,it would be easier .

 

I used this code: <center><a href="e-book.pdf">Download</a></center>
I inserted "e-book", the name of the file, in place of "filename" in your code. (I tried it with and without the quotation marks.) This produced a clickable link that says "download" on my page, but does not download the file. Can you help me understand what I'm doing wrong? Does the file have to be in a certain folder in my website? Is there more pathway needed in the description of the file? In my FTP program, the file name has a slash in front of it, but I tried that too, and it still didn't work.

Jacob

 

Is the file name "e-book"? be sure to check if the spelling and caps are the same in both the html and the file. if the file is e-book.PDF and the link says e-book.pdf it will not find it. It is case sensitive. That may be the problem.

It does need to be in quotations, the pdf file should be in with your html files. sounds like you're doing good, who are you hosted with? perhaps if you call them they'll tell you whats wrong. Its really not the job of the host to help with html problems but often if it's something simple they'll give you a hand.
If you need me to take a peek, pop into my site and click on chat and I'll see if I can give you a hand,

 

You did it! There were two issues. One was the code being case-sensitive, which wouldn't have occured to me. The other is the file being where all the HTML files were. Once I got the file name exactly correct, and moved the file into the "public" folder, everything worked fine. Thanks so much for your help! Saves me $500 a year in fees from Miva.

Jacob

 

Awesome,

Glad to be of help.

Good luck and have a prosperous 2012