Forget Marketing: Social Media is a Communications Tool

Discussion in 'Social Networking' started by Samuel, Mar 14, 2012.

  1. Samuel

    Samuel
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    Social Media is a communications TOOL just like a fax machine, a cell phone or email. It's not a function of ONLY marketing. Even for companies that have embraced Social Media communications the biggest dilemma facing them in 2012 is getting their front-facing sales, customer service and channel partners on the same "message."[​IMG]

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