A Critical Path for Customer Relevance, Part 2

Discussion in 'Social Networking' started by Samuel, Mar 20, 2012.

  1. Samuel

    Samuel
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    The convergence of disruptive technology, brand, business functions, and customer experiences will force today’s social media strategies to think beyond the click. The end-game moving forward will be on completing the customer journey and fortifying experience pre, mid, and post transaction.[​IMG]

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