5 Simple Steps to Measure Social Media ROI

Discussion in 'Social Networking' started by Samuel, Mar 7, 2012.

  1. Samuel

    Samuel
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    There are, without question, myriad soft benefits of social media: elevated customer service, real-time market research, influencer engagement, crisis management, brand protection and word-of-mouth marketing. But, many companies want to be able to see ROI.[​IMG]

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